[220+ Pages Report] According to Facts and Factors, the global content management software market size was worth USD 17.5 billion in 2021 and is estimated to grow to USD 25.5 billion by 2028, with a compound annual growth rate (CAGR) of approximately 6.5% over the forecast period. The report analyzes the content management software market's drivers, restraints/challenges, and the effect they have on the demands during the projection period. In addition, the report explores emerging opportunities in the content management software market.
Any internet content, including images, videos, new papers, and any other type of content, can be organized for storage using content management software. Additionally, an organization may create, edit, review, and publish electronic content thanks to the numerous apps and tools made available by these systems. Additionally, the market for content management software is increasingly being used to support websites that contain a variety of editors and sections, such as government and newspaper websites. A content management system (CMS) typically consists of two main parts: a content delivery application (CDA), which compiles the content and updates the website, and a content management application (CMA), which serves as the front-end user interface and allows users of any level of expertise to add, modify, and remove content from a website without the help of a webmaster.
The government, the consumer goods business, the life science, healthcare, retail, and the defense industry are just a few of the many rapidly expanding contributors fueling the content management software market. The market for content management software is anticipated to be driven by the exponential rise in data requirements and the expansion of cloud computing platforms. However, the development of the business content management system market is hampered by high initial implementation costs and SMEs' lack of knowledge on how to apply the best solution for their particular needs.
The market for content management has benefited from the epidemic. It has become more challenging for businesses to run due to the COVID-19 epidemic and the increase in remote work environments. With the extraordinary new virus epidemic, many firms were forced to scramble to locate a document management solution that streamlined and simplified their business operations. Whether a user works in the office or remotely, CM systems offer access to mission-critical information. Content management (CM) solutions are used by businesses in various industries to improve workflow efficiency, storage, security, compliance, and the smooth flow of business information in accounts payable, accounts receivable, human resources, and contract collaboration.
A key driver of the growth of the content management software market is the increasing demand for simple-to-use management software to handle the abundance of data in different industrial verticals. Organizations like the government, life sciences, retail, consumer goods, defense, and healthcare are seeing an increased demand for collaborative content management technologies. Other factors have combined to give the market for content management software momentum. The cost of servers and networking equipment is declining, BYOD is becoming more popular, and graphics technology is improving.
Organizations worldwide are hesitant to implement new solutions that entail handling or moving data from one platform to another because security and compliance are their top concerns. Data gathering and transmission from one channel to another are involved in content management. Many businesses believe that content management solutions could result in data breaches in their highly abstracted data sets because they lack sufficient information about security frameworks and how to implement them.
CM is improved by artificial intelligence (AI), which can "read" data from documents. ACM system powered by AI can identify, classify, analyze, and disseminate information in various formats. The demand for AI-Integrated CM is driven by AI-based technologies, including Machine Learning, Image Recognition, Voice Recognition and Transcription, Natural Language Processing (NLP), and Natural Language Understanding (NLU). Collaboration, content management, document processing, processing of unstructured data, and improved search are all covered.
The global content management software market has been segmented into traditional solutions, applications, deployment, and end-use industry.
Based on traditional solutions, the worldwide content management software market is segmented into enterprise document management, enterprise web content management, enterprise records management, enterprise document collaboration, digital rights management, and content analytics. In 2021, enterprise web content management dominated the market. The use of AR and VR by businesses to enable them to change website content, as well as consumer trends toward video-based content throughout the OTT space, are some of the factors driving the global growth of enterprise web content management. WCM companies should benefit from the growing trend toward cloud-based SaaS content management systems for improving digital experiences.
Based on application, the worldwide content management software market is segmented into social content management, mobile content management, big data management, and cloud content management. In 2021, content management software's social content management application dominated the market. Increased market and competitive intelligence focus, increased demand for search ROI for social media strategy, improved customer experience with social media management, and increased user engagement on social media via smartphones are the main factors propelling the social media management market growth.
Based on deployment, the worldwide content management software market is segmented into hosted and on-premises. The rate for hosted deployment is predicted to be the highest in 2021. The adoption of hosted deployment is boosted by its low cost and easy access to documents from distant locations. The need for hosted adoption is growing due to mobility, BYOD rules, and remote work.
Based on the end-use industry, the worldwide content management software market is segmented into academic and education, banking and financial services and insurance (BFSI), life science and healthcare, consumer goods & retail, government and defense, energy and power, media and telecommunication. The healthcare sector acquired a significant market share in 2021. Mobile health, telehealth, telemedicine, and medical robotics are just a few technological advancements in healthcare that produce a substantial amount of sensitive data. This extremely important data opens up markets for CM solutions across the board.
Report Attribute |
Details |
Market Size in 2021 |
USD USD 17.5 Billion |
Projected Market Size in 2028 |
USD 25.5 Billion |
CAGR Growth Rate |
6.5% CAGR |
Base Year |
2021 |
Forecast Years |
2022-2028 |
Key Market Players |
Oracle Corporation, OpenText Corporation, Cisco Systems Inc, IBM Corporation, EMC Corporation, Microsoft Corporation, Hyland Software, Xerox Corporation, T- Systems Ltd, Integro Inc, Deloitte, and Others |
Key Segment |
By Traditional Solutions, Applications, Deployment, End-Use Industry, and Region |
Major Regions Covered |
North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa |
Purchase Options |
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North America has an advantage over other regions because it is a pioneer in implementing cutting-edge solutions. The fact that some well-known telecom and IT companies have their headquarters in North America further contributes to the market's expansion. A significant presence of CM suppliers in the area is another factor propelling the industry there. Microsoft Corporation, IBM Corporation, Hyland, Oracle Corporation, OpenText Corp., and others are among them. With the rise of online marketing and online customer relationships, the CM market is anticipated to experience considerable growth throughout the projected period. The region's robust IT infrastructures, which support much of the expansion, make it a profitable market for content management systems.
Key players within global content management software include
The global Content Management Software Market is segmented as follows:
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