Professional Service Automation (PSA) Software Market Size, Share Global Analysis Report, 2021 – 2026

Industry Insights

[187+ Pages Report] The latest finding surrounding the “Global Professional Service Automation (PSA) Software Market” published by Facts & Factorsoffers complete market overview. In this report, the global professional service automation (PSA) software market is projected to reach USD 1,243.7 Million by 2026, with a growth rate of 8.9% CAGR from an initial value of USD 655 Million in 2020.

Market Overview

Professional service automation (PSA) is a set of software tools that aid professional services firms in organizing their tasks effectively in order to attain a higher level of productivity thereby increasing their profitability. These software solutions have the capability of managing complete business requirements such as project management, billing, invoice management, time tracking, expense management, and resource allocation. PSA services are often employed in large-scale organizations; however, small-scale organizations still utilize spreadsheet-based operations in order to save costs.

Industry Growth Factors

The global professional service automation (PSA) software market is expected to be driven by contributing factors such as rising efficiency measures and operational visibility projects requirements coupled with service-driven organizations owing to changing business models to name a few. Additionally, rising functionalities of PSA services owing to resource management, automated timing and billing, and project management solutions are expected to increase the consumer base for the global professional service automation (PSA) software market during the forecast period. Moreover, the integration of advanced capabilities such as AI and ML have led to forecasting capabilities within these services coupled with services pertaining to better consumer satisfaction is expected to improve revenue opportunities for the global professional service automation (PSA) software market during the forecast period.

The global professional service automation (PSA) software market is expected to be driven by factors pertaining to efficient implementation leading to tighter profit margins coupled with an added focus toward improving the new generation of PSA models to name a few. Other factors including the functioning of PSA software in mobile devices, graphical reporting dashboards, and integration within social media channels are expected to boost the global professional service automation (PSA) software market during the forecast duration. However, a higher cost of implementation coupled with a lack of skilled workforce is expected to decrease the market share for the global professional service automation (PSA) software market during the forecast period.

Segmentation Analysis

The global professional service automation (PSA) software market is segmented into end-users, deployment mode, and region.

On the basis of end-users, the global professional service automation (PSA) software market is divided into consulting firms, technology companies, marketing, and communications firms, and others. The technology companies segment is expected to witness the largest market share during the advent of the forecast owing to dynamic resources in tandem coupled with rapid moving projects to name a few. Additionally, the increasing popularity of PSA software within technology firms coupled with the rising prevalence of social media and digital marketing is expected to cement the latter segment’s position during the advent of the forecast. On the basis of deployment mode, the global professional service automation (PSA) software market is classified into cloud-based and on-premise deployment. The segment pertaining to cloud-based deployment is expected to witness the largest market share during the advent of the forecast owing to rising functionality and compatibility measures employed by the current generation of cloud services coupled with a pay-as-you-use model to name a few. Additionally, increasing benefits of cloud-based services over their counterparts coupled with reduced technological costs and disaster recovery measures are expected to cement the dominant market position of the latter’s position during the advent of the forecast.

Report Scope

Regional Analysis

North America is expected to witness the largest market share during the advent of the forecast owing to the region is the home to a majority of technological firms coupled with a rising innovative outlook in the sector to name a few. Additionally, the rising demand for services is expected to be driven by a rapidly aging workforce coupled with the increasing need for effective allocation of resources is expected to increase the footprint of the professional service automation (PSA) software market during the forecast duration. Moreover, factors pertaining to the rapid adoption of important technologies coupled with increased adoption of online service deliveries are expected to boost the growth of the professional service automation (PSA) software market during the forecast period. The professional service automation (PSA) software market is further expected to be driven toward a larger consumer base in the region owing to firms adopting an inorganic growth model coupled with early adoption of the technology in the sector to name a few.

Competitive Players

The key market participants for the global professional service automation (PSA) software market are:

• Appirio Inc.
• ChangePoint
• ConnectWise
• FinancialForce.com
• Microsoft Corporation
• NetSuite OpenAir
• Projector PSA
• Tenroxare
• Autotask Corporation
• SAP
• Upland Software
• Project Open Business Solution LLC
• Kaseya Limited
• Oracle

By End-Users Segment Analysis

• Consulting Firms
• Technology Companies
• Marketing & Communications Firms
• Others

By Deployment Mode Segment Analysis

• Cloud-Based
• On-Premise